Frequently Asked Questions

General

How long is my information kept?

Your information is kept permanently within Listomax on your own computer.

Do I have to be registered on eBay to use Listomax?

Yes, though you will be offered the opportunity to register on eBay when you first sign on with Listomax.

Do I need any special equipment to use Listomax?

You will need a digital camera (see our photo tips) and a computer running Windows XP or Vista.

How do I change the template (the look of my listings)?

The template can be changed in Options. Click the Template tab.

Are there any other templates available?

Not yet. We will be adding more templates soon.

Can I change the templates?

Yes, though you need HTML and general computer skills. See the templates page for full details.

Listings

I scheduled a listing for later, and now I want to change the time it lists.

Select the item, then choose "List Item". Click the second button, "Schedule", then choose the amended date and time.

Pictures

How many pictures can I have?

You can add as many pictures as you like to an individual listing. Your eBay fees will be the same however many pictures you use. You can have up to 1,200 pictures at once across all your eBay listings.

Why are extra pictures free?

Because they are on the Listomax server, not on eBay's server.

Where are the pictures kept?

When you first add pictures to an inventory item, Listomax copies the picture to its own folder. When you list an item, the picture is reduced in size, then uploaded to a special Listomax server, where it remains for 60 days. If you list something from more than 60 days ago, the pictures are automatically uploaded again.

Upgrading

Do I need to uninstall Listomax before installing a newer version?

No.

Will my data be saved if I upgrade to a later version?

Yes.